Privacy

Privacy policy Simple, clear, and respectful.

This Privacy Policy explains how The Hair Loss Lab collects, uses, and protects personal information when you visit the site or join the waitlist. We only collect what we need and aim to handle it responsibly.

Last updated: April 2026

Who we are

The Hair Loss Lab is a podcast and content platform focused on thoughtful conversations around hair loss, treatment, confidence, identity, and culture.

What information we collect

When you join our waitlist or sign up for updates, we may collect your email address. We may also collect limited technical information such as browser type, device information, and basic site usage data through standard website tools.

How we use your information

  • To send updates about The Hair Loss Lab
  • To notify you about launches, episodes, announcements, and related content
  • To manage and improve our website and communications
  • To respond to questions or support requests

Email marketing and Mailchimp

We use Mailchimp to manage email subscriptions and send updates. When you submit your email through our signup form, your information is processed and stored through Mailchimp on our behalf.

You can unsubscribe at any time using the unsubscribe link included in our emails.

Legal basis for processing

Where applicable, we process your personal data on the basis of your consent when you choose to sign up for updates, and where necessary for our legitimate interests in running and improving the site and our communications.

How long we keep your information

We keep your information only for as long as it is needed for the purpose it was collected, or until you ask to be removed, unsubscribe, or where we are otherwise required to retain it by law.

Sharing your information

We do not sell your personal information. We may share your information with trusted service providers who help us operate the site and communications, such as Mailchimp, where necessary and appropriate.

Your rights

Depending on where you are located, you may have rights relating to your personal data, including the right to access, correct, delete, or restrict the use of your information.

To exercise any of these rights, contact us using the email below.

Cookies and analytics

We may use basic cookies or similar technologies to help the site function properly and to understand how visitors use the website. If we expand our use of cookies or analytics tools, this policy may be updated accordingly.

Contact

If you have any questions about this Privacy Policy or how your data is handled, contact us at support@spexhair.com.